SIG SAUER Customer Service Department:
At SIG SAUER Customer Service is always a priority and we are constantly working on delivering a world-class customer service experience. However, there are times when call volumes into our Customer Service Center are very high - thus increasing hold times. Below is a guide on how to reach us in the most expedient manner:
Phone: (603) 772-2302 (press #3 for Customer Service)
Please be advised that our customer service phones have peak call times and you may wait several minutes for a representative if calling at these times.
Please note: If you are call about information or service on an existing firearm, please be sure to have the serial number ready for the customer service representative.
Peak Call Volumes
Mondays All Day and Weekdays 1pm - 5pm EST
Lightest Call Volumes
Weds-Fri 9am - 12pm EST
Thank you for your cooperation and loyalty to the SIG SAUER brand.
For your convenience, please refer to our FAQ page prior to submitting your inquiry.
Fax: (603) 772-1481
Hours:
Monday thru Friday 8:30am to 6:00pm EST.
US Mail:
SIG SAUER Inc.
Customer Service Dept.
18 Industrial Drive
Exeter, NH 03833-4557
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SIG SAUER® and Blaser® are proud to announce the formation of Blaser USA. Blaser USA will be the exclusive distributor of the Blaser line of hunting rifles, hunting shot guns and competition shotguns. For information on these Blaser products please contact Blaser USA. SIG SAUER will continue distribute the Blaser LRS2 tactical rifle. Product inquiries for the LRS2 should be directed to SIG SAUER Customer Service at (603) 772-2302.
Blaser USA, Inc.
403 East Ramsey Ste.301
San Antonio, TX 78216
210-377-2527 phone
210-377-2533 fax
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To Our Valued Hammerli Customers,
We would like to announce that Hammerli has been purchased by Carl Walther GmbH of Germany. SIG SAUER is no longer selling or servicing Hammerli products. Effective immediately, please direct all Hammerli related service issues and questions including those regarding the Trailside models, to one of the following companies:
Larry's Guns Inc.
56 West Gray Road
Gray, Maine 04039, USA
Tel.: (207) 657-4559
Fax: (207) 657-3429
Email: hammerli@maine.rr.com
Thank you for your past support of the Hammerli line.